Case Task

[About Manage Case] [To Manage Case]

Usage

Use this page to view details of a case task. You can modify the case task details and perform task operations such as status changes from this page. Also, it is possible to communicate with the relevant parties and you can see the case task operations in a time line.

Activity Diagrams

Handle Case, Casual
Handle Case Task, Casual

Activities

Create Case Task
Dispatch Case Task
Accept Case Task from Queue
Investigate Case Task
Complete Case Task
Close Case Task