Event Escalation
Manage Case
Manage Case
13.13.6.1 BDR for Event Escalation
Event Escalation
Global Solution
13.13.5.1 Enter Case Resolution
13.13.5.2 Enter Case Resolution, Casual
13.13.4.1 Handle Case
13.13.4.2 Handle Case, Casual
Event Escalation
Manage Case
Manage Case
13.13.7.1 Event Escalation
Manage Case
Manage Case
Dispatches
Event Escalation
Description of Manage Case
13.13.2.1 Create Case
13.13.2.2 Create Case, B2B
13.13.2.3 Create Case, Casual
13.13.1.1 Define Basic Data for Case
13.13.1.2 Define Basic Data for Case Task
13.13.1.3 Define Basic Data for Organization
13.13.3.1 Handle Case Task
13.13.3.2 Handle Case Task, Casual
Manage Case
Define Call Center Basics
Global Solution