Define/Modify Customer Information

Explanation

Use this activity to view or modify the customer information on a work task such as:

Prerequisites

System Effects

N/A

Window

Work Task
Work Tasks
Prepare Work Order
Report In Work Order

Work Order Structure

Related Window Descriptions

Work Task
Work Tasks
Prepare Work Order
Report In Work Order
Work Order Structure

Procedure

Use following procedure to modify customer information on Work Task window:

  1. Query the appropriate work task. (F3).
  2. Select the Customer tab.
  3. Enter information on relevant fields as required. Use the List of values where appropriate.

 

Use following procedure to modify customer information on Work Tasks tab in the Prepare Work Order , Report In Work Order or the Work Order Structure window:

  1. Query the work order and then select the appropriate work task. (F3).
  2. Enter information on relevant fields as required. Use the List of values where appropriate.