Create Customer Receipt

Explanation

This activity is used to initiate customer receipts from the Manage Rentals or the Rental Workbench window. It will create a Return Material Authorization (RMA) that can be used to manage the receipt of rentals. Several rental numbers can be included in the same customer receipt as long as they are returned from the same customer.

Prerequisites

Customer order rental line must have been delivered to the customer.

System Effects

An RMA will be created for the full quantity of the selected rental lines.

Window

Manage Rentals
Rental Workbench

Related Window Descriptions

Manage Rentals
Rental Workbench
Return Material Authorization

Procedure

1. In the Manage Rentals window select the rental line(s) that will be returned.
2. Right-click and then click Customer Receipt/Create Customer Return.
3. If you want to review the RMA, click Yes and the Return Material Authorization window is opened.