Use this tab to enter and maintain return material authorization (RMA) lines. The Catch Quantity information on the RMA line tab is used to calculate the price and amount, whereas the catch quantity in the Return Material - Receive, Scrap and Return into Inventory dialog box is used for the catch quantity physically returned into inventory or scrapped. As these quantities can vary, there is no validation between the different catch quantities you can enter. As such, you can enter one catch quantity on the RMA line, e.g. to credit, and another catch quantity to return into inventory/scrap. It is also possible to end the rental process automatically while completing the return by manually entering a date and time for End Rental Date and End Rental Time fields.
Create
Customer Returns
Approve
Customer Returns
Return
or Scrap Customer Returns
Complete
Customer Returns
Deny Customer
Returns
Enter RMA line
Release RMA
Deny RMA
Complete RMA
Register received returns
Scrap
Manage Tax, RMA Line
Return into inventory
Resolve shortages
Approve for credit
Remove credit approval
Create credit invoice
Create correction invoice for returned goods
Create Corrective Inter-site Price Postings
Enter notes
Enter document texts
View
configuration