Assignee Detail

Usage

Use this window to enter and view information on the assignee. The window consists of several editable tabs, containing information that relate to support organizations, queues, work folders and backup assignees within the Call Center.

For the description of each tab in the window, follow the appropriate link: Organizations, Queues, Work Folder, Backed up Assignees.

Activity Diagrams

Define Support Organization Basic Data

Activities

Define Assignee