Enter Complementary Case Task Comment

Explanation

This activity is used to enter complementary information about the case task. Complementary information may be a description of what has been done to solve the case task.

Prerequisites

To perform this activity, the case task must be accepted by the assignee.

System Effects

As a result of this activity, information about the case task is entered into the system.

Window

Case Task

Related Window Descriptions

Case Task

Procedure

1. Open the Case Task window and query for the case task.
2. Enter complementary information in the Task Comment field
   e.g. what has been done to solve the case task
3. Save the record. (F12)