Enter Object Information
Explanation
Use this activity to link an equipment object to a service request. The
relevant customer and location details can also be retrieved automatically or be
selected, together with the equipment object. If an
item class is connected to the equipment object, part or object type, it is
retrieved to the service request. An item class can also be entered or modified
if necessary.
Prerequisites
- The object must exist in IFS/Equipment.
- If entering an item class, it must have been defined
in the
Maintenance
Basic Data or
Failure Analysis
Setup Navigator window.
- If using Objects for Customer option, the customer must have been entered in
Service Request.
- If the location of the object is needed as information on the
Service Request, The location should be entered in the particular
equipment object. Optionally, Enter the visit address for the location in
Location/Addresses.
System Effects
As a result of this activity, an equipment object is linked to the service request.
You can enter additional information on the service request, unless they're
linked to the object.
Window
Service Request
Related Window Descriptions
Service Request
Procedure
- Open the
Service Request window.
- Enter a value in the Object ID field. Use List of Values to select a suitable value.
- Optionally, enter or modify the value in the Item Class field.
Use List of Values to select a suitable value.
- Save the record.