Enter Complementary Information, Work Request

Explanation

This activity is used to enter complementary information for a work request such as e.g., object ID, item class, planned start and finish dates, operational status, priority code and work type. Item classes are inherited from the equipment object, part or object type, or an item class can be manually entered or edited if necessary.

Prerequisites

• The equipment object must have been defined in the Functional Object or Serial Object window.
• The item class must have been defined in the Maintenance Basic Data or Failure Analysis Setup Navigator window.
• The operational status, priority code and work type must have been entered in the Work Order and PM Basic Data window.

System Effects

• The work request includes more information.
• If an item class is entered, work task templates can be copied to the work order from it.

Window

Service Request

Related Window Descriptions

Service Request
Active Work Orders
Prepare Work Order
Prepare Work Order/General

Procedure

1. Open the Service Request window.
2. Query (F3) for the work request.
3. Enter the complementary information for the work request.
4. Save the information (F12).

Note: You can also enter complementary information for the work request in the Active Work Orders and Prepare Work Order windows.