Enter Additional Order Discount

Explanation

Use this activity to enter an additional discount to a customer order, if, for example, you want to give a little extra discount to a cash-paying customer.

The additional discount is valid for the entire order and is added to any existing order discounts based on discount groups. You can only enter a percentage value for the additional discount and the value cannot be negative or greater than 100%. The discount is distributed to the order lines and the calculated amount is displayed in the Additional Discount Amount field at the bottom of the Customer Order window. The calculation can be summarized as: Additional Discount Amount = (Sales Price - Order Line Discount) * Additional Discount %.
If the Use Price Incl Tax check box is selected on the Customer Order/Misc Order info tab, then;
Additional Discount Amount = [(Sales Price including tax - Order Line Discount) * Additional Discount %]

Rental order lines are also affected by the additional discount in the same way as the sales order lines. One exception is that rental lines with events created will not be updated if the additional discount is updated.

The total order discount is the sum of the group discount and the additional discount. The division among the group and additional discount on each order line can be viewed in Customer Order/Order Lines and Customer Order/Rental Order Lines tabs.

Existing group discounts must be considered when entering the additional discount since the total discount cannot exceed 100%. If the total discount does exceed 100%, a warning message will be displayed when releasing the order, or when a discount calculation is performed.

The additional discount feature also can be used to create a zero value order line. By entering an additional discount that results in a total order discount of 100%, the gross amount of the order will be zero and the corresponding invoice will also have a zero value.

Additional discounts can be entered at any time on the customer order. However, the discounts will not be distributed to any order lines with a Canceled or Invoiced/Closed status. Therefore, it is possible to have different additional discounts for different order lines on the same customer order, depending on which status the lines are in.

Prerequisites

System Effects

As a result of this activity, an additional discount is calculated for each active order line after all the other discounts have been calculated, but before tax is calculated.

Window

Customer Order

Related Window Descriptions

Customer Order
Customer Order/Order Lines
Customer Order/Rental Order Lines

Procedure

  1. In the header of the Customer Order window, enter a percentage value in the Additional Discount % field.
  2. Save the record.