Enter Departments

Explanation

This activity is used to view, modify, or enter information about departments of customer contacts.

Prerequisites

This activity has no prerequisites.

System Effects

A department value is created and is available for use in customer/contacts.

Window

CRM and SRM Basic Data

Related Window Descriptions

CRM and SRM Basic Data
CRM and SRM Basic Data/Departments

Procedure

1. Open the CRM and SRM Basic Data window and click the Departments tab.
2. Create a new record.
3. Enter the short code in the Department field.
4. Enter description of the department in the Description field.
5. Save the information.