Handle Blocked Customer Orders

[About Credit Control in customer Order]

[To Manage Sales Quotation] [To Manage Customer Order] [To Follow-up and Analysis, Sales]

Usage

Use this window to view, release and/or proceed with reservation of the customer orders that are manually blocked, failed the executed credit checks or having unpaid advance invoices or prepayments. Customer orders can be manually blocked and can hold the orders from further processing. The credit checks are run when activating the order before reserving. If the order is found in this window, it has either been credit-blocked in the customer record or has exceeded the indicated credit limit. If the Advance Invoice Full Payment check box has been selected for a customer, and an existing advance invoice has not received the full payment when the customer order is released, it will automatically be blocked. For Polish customers, if a prepayment is required and the amount paid is less than the amount required, the order will automatically be blocked. The reason for individual order lines being blocked, will be displayed on the header area as well as in the Description of the Blocking Problem field. 

Activity Diagrams

Handle Sales Quotation
Release Customer Order
Handle Customer Order Additional Activities

Activities

Release Blocked Customer Orders
Release from Credit Check