Location/Scheduling/Availability/Exception

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Usage

Use this window to define an Exception to the Availability of a Location. An Exception will always override the Availability defined for a Location.
It is possible to enter one or several exceptions by entering one or several date ranges in Exceptions. It is also possible to generate a recurring Exception by operating right mouse button "Generate Recurrence".

Note: If the field Start Based is left empty the global parameter EnforceConstraintsOnCallEnd, as defined in Scheduling Workbench, will be used.

Activity Diagrams

BDR for PSO Integration
Define Location for Service Management

Activities

Define Location for Scheduling