Enter Manual Customer Payment

Explanation

This activity is used to manually enter customer payments into the system. Transactions are entered per customer. The voucher created in this activity is considered as a payment on account and is used to update the relevant ledger accounts. Matching payments and pre posting is not possible for manual customer payments.

It is also possible to enter payments on advance invoices. However, postings related to write-off and tolerance write off and other postings that are based on these, i.e., tax reduction postings and tax on write-off postings, will not be created when payments on advance invoices are made.

Prerequisites

In order to perform this activity, a mixed payment of the NotApproved status should exist. The balance method selected in the General  tab should be Manual.

System Effects

As a result of this activity, a voucher is created in the hold table once the mixed payment is approved. The voucher will be considered as a payment on account. When the payment is made, the tolerance days for discount, specified for the actual payer (invoicing customer or other payer) will apply. However, if discount tolerance days have not been specified for the actual payer, then the tolerance days for discount specified for the company will apply. 

Window

Mixed Payment

Related Window Descriptions

Mixed Payment

Procedure

To enter a manual customer payment:

1. Open the Mixed Payment window and query for the mixed payment for which you want to enter a manual customer payment.
2. Click on the Transactions tab and create a new record in the table.
3. Select Manual Customer from the list for the Mixed Payment Transaction Type field.
4. Select a value for the Payer/Payee Identity field from the List of Values.
5. Enter the required amount in the Amount field.
6. Click Save.
7. Create a new record in the Manual Postings sub tab. Enter an account in the Account field. Enter values to the other code part fields as required. Save the information.