Incidents

Description of process

Incidents process allows you to maintain records of all incidents which occur within your organization causing harm to personnel and/or damages to properties. This functionality also facilitates the evaluation/investigation of such incidents so that actions can be taken to prevent such incidents from recurring. The process consists of the following sub-processes:

Incident Reporting

Information related to the incident, such as details of persons affected, the type of injuries or illnesses caused to personnel, the substances that were involved in causing the incident etc. can be clearly registered for each incident. When you register details of damages, objects already registered in IFS/Manufacturing can be connected to the incident in order to report the damages caused to each object.

Incident Investigation

Several persons with specific roles can be assigned to investigate the incident already reported. The findings from the investigation can also be registered. Also, any external organizations and agencies participating in incident investigations can be entered for the records.

Incident Analysis

Once the investigations are completed, you can recommend corrective actions and preventive measures for the incident. Specific tasks (actions) can be assigned to persons using the system in order to implement such actions.  The probable causes for the incident can be identified and registered during the analysis. Also, it is possible to perform a risk assessment related to the incident so that you can measure the probable risk associated with this incident as a precaution. Risk assessment of the incident will provide a calculated value to indicate the risk.

Incident Closing Procedures

An incident report consists of a safety department questionnaire which will be completed by a person investigating/analyzing the incident report in order to evaluate whether the relevant safety regulations are followed. A standardized questionnaire can be defined based on the requirement of the organization.