The employee survey process can be used in companies to carry out internal surveys among the employees of a company or group of companies. Employee survey is one process of collecting information from employees by posting questions in a survey and allowing individual employees to answer the questions. You can define a survey based on the information you want to collect, on any necessary subject, by defining the questions appropriately. Also a survey can be used as a questionnaire in mobile devices when processing a work order to gather information relate to work done in the site by the technicians who are participants of the survey.You can also select the employees that you want to collect information from, by defining the participant list.
Defining and Distributing a Survey
When you create an employee survey, you can specify all the questions that
should be posted, the order in which they should be posted, the nature of the
questions and the dependencies that may exist between questions. Also, it is
possible to link questions in another survey by using question type Survey. Further, it is possible to propose an answer as a
suggestion for a particular question.If a question is not necessarily answered
can set as optional. Using question type Picture, allows attaching an image to
the answer and the question type Signature, allows entering an electronic
signature as the answer. These two types of images will be shown in the
attachment panel when viewing answers. If you want to share some information to
the participant before or after a certain question, can use question type
Statement. It is also possible to request to enter a remark if the answer is Yes
or No. Also there is an option to convert a Yes/No type question to a
terminating question which decides whether to continue or terminate the survey
questions further. If you want,
answers can be predefined and linked to the question, allowing the participants
to select the most appropriate answer. Such answers are defined in the
Answer
Options window. When you define answers you can also create scales.
Eg.
Employees must answer the question by selecting an appropriate value on a scale of
1 to 10. For some question you can restrict the possible answers to either
Yes or No.
The participant list for the survey should also be defined before the survey can be published. The process of selecting the participants allows you to select all employees belonging to a specific organization unit, or assigned to a specific position in an organization. If you want individual employees in the selected group excluded from the survey, you can individually remove them from the list. When the survey is published, it will be open for the participant employees to answer. When the survey is in state Published, an email is automatically sent to all the participants in the participant list informing them that the survey is available online. The link to access the survey online is also included in the email. For users who are answering the survey via mobile devices will get the survey available soon after their device is synchronized with the IFS system.
Answering and Analyzing a Survey
Participants can directly access the survey by clicking on the link provided in
the email. For mobile users the survey will be available under eForms or will
automatically prompts while processing a work order depending on the filter
settings applied in Survey\WO Integration window. Each question will be answered on a separate page and only
one
question can be answered at a time.
If an employee has multiple employments in one company or in separate companies,
they will be allowed to answer the survey more than once, using the different
employment identities assigned to them. You have the option of blocking this
possibility when you define the survey, by specifying that employees can only
answer the survey using their master employment. For users who are accessing the
survey via mobile device has the option of answering a survey once or many times
depending on the settings in the Survey\WO Integration window, this is because a survey
is considered as a questionnaire in mobile device and will use to gather
information relate to work done by the technicians on work orders when they are
at sites.
When employees complete answering all the questions in the survey, the answers given by each participant can be analyzed in the Survey Answers window. You can also analyze answers to questions per survey in the Survey/Answer Analysis tab.