This cube dimension represents the Service Level Agreements (SLA) Order Line Data data in form SLA Order Line and is based on the IFS Applications dimension DIM_SLA_ORDER_LINE. All cubes that refers to this dimension will have the attributes and hierarchies as described below.
| Attribute | Hierarchy | Description |
| Calculation Basis | NO | Basis for SLA Dates. Two values: Base date and Previous
Task. Base Date: Dates are caluclated based on entry date of Work Task Previous Task: Dates are calculated based on completion of preceding task. |
| Calendar Id | NO | Calendar Code |
| Cut Off Time | NO | The time at the end of a shift after which a resolution time will not be calculated |
| Resolution Time | NO | The time from entering a new work task or finishing the previous work task to when the work task should be finished. |
| Response Time | NO | The time from entering a new work task or finishing the previous work task to when the work task should be started. |
| SLA Order No | NO | SLA Order Number |
| SLA Order Line | NO | Key. Built up as SLA ORDER NO + ' - ' + SLA_ORDER_LINE_NO |
| Template ID | NO | The identity of the SLA order template from which the SLA order is created. |
| Work Stage ID | The code for the work stage |
| Cube Name |
| MAINTENANCE |
| BI Access View | BI component | Recommended Source Type |
| DIM_SLA_ORDER_LINE | WODI | On Line |
| ETL Step | File Name of SSIS Package | Table Name |
| E - Stage | 1.1.191 Load IFSAppl_DIM_SLA_ORDER_LINE_BI.dtsx | IFSAppl_DIM_SLA_ORDER_LINE_BI |
| T - DW | 2.1.191 Load Dw_DIM_SLA_ORDER_LINE.dtsx | Dw_DIM_SLA_ORDER_LINE |
| L - DM | 3.1.191 Load Dm_DIM_SSLA_ORDER_LINE.dtsx | Dm_DIM_SLA_ORDER_LINE |