The Acknowledge Customer Payment Orders activity is used to acknowledge payments. The acknowledgement of payments takes place retroactively, i.e., after the payments have been implemented in accordance with documentation from payment institutes. You can enter currency rate and fees for one or several invoices. The acknowledgement takes place for date, currency, and method of payment.
This activity requires that confirmation of physical payment transfer, document or similar, has been received from the payment institute.
As a result of this entry, the creation of payment can proceed. As payments are created within the system by using the Acknowledge Payment process, invoices and payments on account are removed from the various payment orders. However, no voucher is created until the Create Payment activity has been performed.
Acknowledge Customer Payment Orders
Acknowledge Customer Payment Orders
Acknowledge Customer Payment Details
Enter Acknowledgement of Payment
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To Acknowledge Direct Debiting Payment: