Exchange codes are used to determine different exchange processes. These can be of type Single Exchange, Double Exchange or Loan. When entering an exchange line on a component repair order, an exchange code must always be selected to determine they type of exchange scenario to be executed.
If selecting the check box Add Repair Line when defining the exchange code, a repair line will automatically be created and connected to the exchange line when saving the record, if this exchange code is used. This is useful when you want to inspect/repair incoming items in the exchange loop. It is possible to manually create and connect repair lines without using this check box as well.
If selecting the check box Automatic Approval when defining the exchange code, the customer approval step when dispatching items to the customer will be executed automatically. This is useful if you do no require an confirmation from the customer upon receipt before the customer takes ownership of the items.
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As a result of this activity an exchange code is defined in the system. This is later used when creating exchange lines to determine the type of exchange process to be executed.
Component Repair Order Basic Data
Component Repair Order Basic
Data/Exchange Code
Component Repair Order Basic Data