Modify Service Price

Explanation

This activity is used to update the service price for a service type. You can manually update the service price on the service type, even if the service price is retrieved from a part service contract or if it is a fixed price from Part Service Definition and Pricing. No restrictions exist that prevent updates of the service price.

Prerequisites

Service types must have been connected to the repair part.
There can not be any part service record for the service type in an active service contract established for the customer connected to the component repair order.

System Effects

The service price is updated for a service type.

Window

Component Repair Order

Related Window Descriptions

Component Repair Order/Repair Lines/Service Type
Component Repair Order/Repair Lines
Component Repair Order

Procedure

  1. Open the Component Repair Order window and search for an existing component repair order.
  2. Click the Repairs tab.
  3. Select a component repair order line and click on the Service Type tab.
  4. Select a service type line and update the price in the Service Price field.
  5. Save.

    Note: It is only possible to update the service price if the price is retrieved from the parts service definition and pricing setting. It cannot be updated if it is retrieved from a part service record for the service type in an active service contract established for the customer.